Service Request

Jones Services – Book a Service Request

Let us know your details in the form below and we’ll be in contact as soon as possible to organize a time that suits you. Alternatively, give us a call during working hours on 0800 555 033.

Alternatively, give us a call during working hours on 0800 555 033

The Complete Suite of Services

Jones Services offer expert and reliable delivery, installation, and servicing of a huge range of appliances. Our team of professionals will ensure that your premium appliances are always working at their best.

Extensive Spare Parts Warehouse

With over 200,000 spare parts housed in our fully equipped warehouse, Jones Services is able to assist you with almost any request. We make after sales care of your appliance as easy as possible.

NZ Based Care Team

Situated right here in New Zealand, our after sales care team are ready and able to help you with your requests. Get the convenience of speaking to an expert every time you call.

Skilled Service Team

Our team of highly trained and skilled service technicians can assist you with any service request. You can count on the best advice and service from our team.


Delivering and servicing your appliance is now easier than ever. We have a nationwide network of skilled technicians who can provide our high standard of customer care no matter where you are in New Zealand.

European Appliance Specialist

Jones Services are the experts in European Appliance repairs and servicing. You can trust us to have the industry knowledge and experience to deliver the best results on the world's best products.

How it works

Step 1 - Book

Our simple form makes it easy for you to book a service request

Step 2 - Hear from us

Our customer service team will be in touch to book a time that suits you

Step 3 - Done

We’ll take it from here! Your appliance will be working as good as new in no time.