Jones Services – Book a Service Request

Let us know your details in the form below and we’ll be in contact as soon as possible to organize a time that suits you. Alternatively, give us a call during working hours on 0800 555 033.

Alternatively, give us a call during working hours on 0800 555 033
The Complete Suite of Services
Over 200,000 Spare Parts
Real People, Real Service
Expert Service Team
Wide range of brands

Don’t worry, you’re in the right place!

Appliance Works is under new management, but you can still expect the same no-nonsense, old-fashioned service and reliability. Book a service now using our simple form.

Our Service

Jones Services assumed ownership of Appliance Works LTD in 2016 and maintains the same extraordinary level of care with delivery, installation, and service to Christchurch, Nelson, and Dunedin. You can expect a streamlined customer experience with the help of our New Zealand based call centre, and a wider range of parts and services available to you.

If you have any queries or would like to speak to the Jones Services team, free phone us on 0800 555 033 during business hours Mon-Fri: 8am -5pm or place a service request using our Service Request Form.

Call us on 03 348 6060 for no-nonsense, old-fashioned service and reliability


Jones Services understand that fast and reliable delivery of your appliances is important to you. We offer speedy and dependable delivery on a range of premium appliances.


Ensuring that your new appliances are installed swiftly and correctly is essential. Jones Services’ skilled team can install your appliance in your home or office with security and efficiency.


If you need repairs or servicing of your appliances, Jones Services can help. Our trained technicians can repair appliances at your home or in our workshop so you can be back up and running in no time.

Book a Service Request for Your Appliance Now

Jones Services’ skilled technicians can currently repair a broad range of premium European appliance brands including Asko, Baumatic, Classique, Nouveau, Smeg, Applico and Whirlpool. In certain locations we can also repair appliances of Falcon, Miele, Insinkerator, Gaggenau, Neff, Samsung, Bosch, Whispair and Falmec. Whether your appliance is inside or outside of warranty, Jones Services can help you have your appliance back up and running as soon as possible, so book a service request today!